CapCut Not Working? Fix the CapCut Desktop and Mobile App Issues

Is CapCut acting up? Maybe it's crashing, freezing, stuck on the loading screen, or showing a mysterious black screen. Or perhaps you can't log in, or the audio has vanished from the clips. These common glitches happen to the best of us. With a few simple tricks, you'll be back to editing like a pro in no time. Let's find out why CapCut is not working and how to tackle these problems.

Part 1. Why Doesn't CapCut Work on My Device?

If CapCut is not working on your PC or mobile device running on an Android or iOS system:

• Your internet speed is lagging
• CapCut servers are down
• Multiple apps are running and slowing down RAM
• The CapCut app or its cache is outdated or corrupt
• You are using CapCut in a restricted region

Part 2. How To Get CapCut to Work? Fix Loading, Crashing, Freezing, and Black Screen Issues

Check Network Connection

If your network connection is lagging, CapCut may struggle to load and simply crash. Here is what to do in this situation:

• Turn off the Airplane mode and turn it back on to refresh the internet connection.
• Switch off Data Saver/Low Data mode on your mobile device.
• Reboot your router to restore the default network speed from your ISP.
• Use your PC or smartphone closer to the router to fix Wi-Fi signal range issues.
• Try using another internet connection.

Check CapCut Servers

Like most apps, CapCut experiences downtime, and if you are using the app at that particular moment, nothing will work. To verify this, open a third-party website like DownDetector.

In case the servers are down, wait for the developer to resolve the glitch and get the app running again.

Close Other Apps

CapCut is a resource-intensive app. When too many other apps are already opened on your mobile device, the RAM fails to handle this load and shows you a black screen when you launch CapCut. This indicates the app has crashed.

The fix is simple here: just swipe up the apps from the home screen to close them and free up the RAM. Then, relaunch CapCut. You can also restart your Android/iOS device, which will force-close all apps automatically.

Update CapCut

You might be using an outdated version of the CapCut app on your device, and that's the most common reason for the app to freeze, lag, or crash.

Below are the simple steps to update the CapCut app:

CapCut Android/iOS App:

• Open "App Store" or Play Store."
• Search "CapCut."
• Tap "Update" if available.

CapCut Desktop App:

To update the CapCut Desktop app, launch it, click the gear icon, and then click "Version" > "Check for Updates" > "Install Now".

Wait for the update process to complete, restart the app, and see if CapCut is working now.

Remove and Reinstall CapCut

CapCut files often get corrupted due to bugs on the app or the device. This stops specific features from working, or the app won't load at all, crashes intermittently, and freezes often.

The solution here is to remove the CapCut app and reinstall it:

Android:

• Tap and hold "CapCut".
• Select "Uninstall" > "OK".
• Open "Play Store".
• Find "CapCut".
• Select "Install".

iOS:

• Touch & hold "CapCut."
• Tap "Remove App."
• Choose "Delete App" > "Delete."
• Launch "App Store."
• Search for "CapCut."
• Tap "GET."

PC:

• Go to "Settings" > "Apps."
• Access "Apps & Features."
• Select "CapCut."
• Click "Uninstall."
• Click "Uninstall" again to confirm.
• Launch "Microsoft Store."
• Find "CapCut."
• Select "Install."

Clear CapCut Cache

Corrupt CapCut cache data is often responsible for creating a conflict. This not only affects the performance of different effects, templates, or styles on the mobile or PC app but also causes it to totally stop working.

The fix? Clear the CapCut app cache with these instructions:

CapCut Mobile App:

• Open "CapCut."
• Tap the gear icon.
• Tap "Clear Cache."
• Select "OK."

Android Device Settings:

• Open device "Settings."
• Tap "Apps."
• Go to "CapCut" > "Storage" and tap "Clear Cache."
• Tap "OK."

iOS Device Settings:

• Open "Settings"
• Go to "General" > "iPad" / "iPhone Storage."
• Tap "CapCut."
• Tap "Offload App."
• Select "Offload App."

CapCut Desktop App:

• Launch"CapCut."
• Click "Settings" (gear icon).
• Click "Delete" (icon) next to "Cache Size."
• Finally, click "OK."

You can also schedule the CapCut Desktop app to remove the cache automatically after a specific time. Open CapCut, open "Settings," open the "Project" tab, and choose"Auto Delete Cache" next to "Cache Management. Then, choose the appropriate time range from the menu next to it and click "Save."

Use VPN

CapCut is a Chinese app, and it's banned in most regions worldwide. You might fail to load it on your device because you are located in a restricted region. The quick fix here is to install a reliable VPN on your device and choose a server where the use of CapCut is not restricted.

Part 3. Why Can't I Speed Up My Video on CapCut?

If you can't adjust the speed of animations on CapCut, one of the following might be the reason for this issue:

• Wrong settings in BlueStacks
• The animation combo is overlayed
• The clip is too short

Part 4. How to Fix CapCut Speed Not Working for Animations

To get the "Animation" feature to work on the CapCut and make the speed adjustable for your clip, try these solutions:

Increase the Clip Duration

If the clip is too short, CapCut won't apply the desired speed for your animations. The solution here is to capture a longer video or to add more video elements to the timeline. Then, apply the animation and check if it's working now.

Remove the Animation Combo From Each Other

It's possible you may have put the animation combo on top of each other, so when you try to add it to the timeline, CapCut is not letting you do this. You can fix the issue by dragging the clips to the right or left to see if they expand and if the speed is adjustable.

Change BlueStacks Settings

If you are using CapCut through BlueStacks, you need to change some settings:

• Open "BlueStacks."
• Click the"Hamburger" icon, click "Settings," and click "Performance."
• Set "CPU Allocation" to "High" and do the same for "RAM or Memory Allocation."
• Set the "Performance Mode" setting to "High."
• Now, go to the "Graphics" tab and change the settings to the following:
  Graphics Engine: Compatibility
  Graphics Renderer: OpenGL
  Interface Renderer: Auto
  GPU Settings: Prefer dedicated graphics
  ASTC: Hardware decoding or software decoding
• Next, click "Device Settings" and set "Device Profile" to "One Plus 3T."

If the speed is still not working, set "Interface Renderer" to "DirectX," save the change, and relaunch BlueStacks.

Part 5. CapCut Audio Not Working - Why It Happens and the Fix

If the audio isn't working in CapCut, the problem could be your phone's volume being too low or muted. Maybe the audio file is corrupted or not supported. Sometimes, it's just a simple app glitch.

To fix it, check your volume and try restarting the app. Make sure the audio format is compatible. Updating CapCut or clearing the app cache can also help. If nothing works, reinstall the app. Once everything's sorted, you'll be back to adding awesome soundtracks to your videos in no time.

Part 6. CapCut Login Errors - Reasons & Fixes

Many CapCut login errors happen because of small mistakes like typos in your username or password. Double-check your typing-sometimes caps lock, or extra spaces sneak in.

Forgot your password? No worries! Select "Forgot Password" on the login screen, follow the steps, and reset it. Make sure to use an email or phone number linked to your account. Otherwise, use your Facebook, Gmail, or YouTube credentials or even your phone number to sign in.

Part 7. HitPaw Online AI Video Enhancer - The Best CapCut Alternative

It seems like many users are facing different issues with CapCut, but now there's an AI-powered alternative. HitPaw Online AI Video Enhancer can transform your videos by removing the hassle of learning the use of software or an app.

Just upload the video file and apply different AI models to get the desired effect using HitPaw Online AI Video Enhancer:

• Apply soft or sharp effects to improve facial details.
• Get rid of noisy elements in your video.
• Further enrich the colors in your video.
• Convert black-and-white videos into colored masterpieces.
• Brighten up dim footage.
• Upscale the resolution up to 8k.
• See the before and after results in the preview window.
• Export edited video in multiple formats.

Part 8. FAQs of CapCut Not Working

Conclusion on CapCut Not Working

So, in this detailed guide, you learned about the fixes for the CapCut not working issue on desktop and mobile apps. Hopefully, you now know the reasons and fixes and get on with the video editing.

If you still face these problems, there's an alternative. HitPaw Online AI Video Enhancer can do what you are trying to do on CapCut without requiring any skill. The AI does the job well and gives you professional results in no time. Give HitPaw a try, and you'll love it!