Frequently Asked Questions
Currently we accept Credit Card, PayPal, Direct Debit, Bank/Wire transfer, Check/Money Order, Fax-Credit Card and Invoice, etc. Credit Card is highly recommended.
We do have a 30-day Money Back Guarantee. If there is no solution after contacting our support team, you'll be entitled a refund. We suggest you read our refund policy.
No. You may experience HitPaw Online Products once you finish your order. Reload or check your email to login again to make sure that your pro account is working with related product if necessary.
1/per user means you can login your pro account for related product with all devices like PC, tablet, mobile phones, etc. But if you want to experience the same pro features with another account, you might need to subscribe pro plans again.
Sorry, pro plans for different online products do not support sharing. For example, if you've subscribed Online Photo Enhancer Pro to your account, you may need to subscribe Image Watermark Remover Pro again to get corresponding pro features.
You can find your information of pro plans in your account center. Once you login your account, you may click the account icon on header and check your profile for account permission info.